Sale

Off Road All Wheel Drive 12v Electric Kids Ride-on Buggy UTV

5 reviews
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  • 4-7 Day Shipping
  • Human Customer Support
  • Safe & Secure Payments
  • Low Prices
  • Quality Assurance
  • 30-Day Warranty

GENERAL SHIPPING

Once you place an order with us and the product is in stock, it will leave the warehouse within 1-3 business days. Your item may ship out immediately but it may take longer to receive your tracking number. Please note that shipping days do not include the order day, weekends, nor holidays. Tracking numbers will be sent you via email as soon as the information becomes available to us. Generally we will ship all orders via UPS or Fedex but we reserve the right to use any carrier.

In the chance your product is out of stock, one of our customer service associates will be contacting you immediately via phone or email to discuss further options.

RETURNS & EXCHANGE POLICY

Should the items arrive damaged or if you want to return your items, simply follow the instructions outlined below on this page. Items may be returned to us in new and unused condition and original packaging within 7 days (restocking fee of 20% will apply). 

Please note that we may charge you for replacement of damaged, altered, missing, written-on or taped-on contents or cartons and we reserve the right to refuse any such returns. Any merchandise returned to us unauthorized will be refused. Please ship your parcel back to us freight prepaid. We suggest that you use UPS Ground Service "Insured."

Once products are received back at our facility and inspected, returns will be refunded in the original payment form, minus shipping and handling as long as no damage has taken place. Pack the products into a shipping box with plenty of packing material, and tape securely. 

All customers must inspect the condition of the product upon arrival and report any problems within 7 days from receiving the product. We cannot accept returns of products more than 7 days after you have received the order.

All items must be in the original packaging, same condition that you received, and unused to be eligible for a return. Used products will not be eligible for returns and can only be serviced under warranty.

DAMAGED / DEFECTIVE ITEMS: 

Customers must email support@kidcarshop.com with photos/videos of any damages immediately upon receiving the item. Once the email with images/videos are submitted and approved, KidCarShop will ship out free replacement parts if the missing/defective parts are available. Customers are responsible for the shipping charges of parts if they are not shipping within the 48 contiguous states. Customers are responsible for replacing these parts. If damages are not reported to us within 7 days of receiving the item, the shipping companies will not honor the damage claim and the customer will be responsible for the shipping charges and related damage fees. 

LOST ITEMS: 

KidCarShop will not be liable for lost packages marked as "completed" deliveries via FedEx/UPS. Deliveries marked as "completed" with proof of deliveries will be counted as final. We reserve the right to obtain proof of delivery and file a trace case to investigate orders that are marked as "delivered". All customers must submit a lost package report with your local police department and provide the lost report to us in order to conduct a lost case investigation with our carrier partners. All decisions will be based on police lost report investigation and FedEx/UPS investigation results. 

You must email support@kidcarshop.com including your order number, tracking number, and attach the lost package report from your police department. Customers must file a lost package report with the police immediately if packages are marked "completed" but not delivered. We must receive the police report first, if customers cannot provide the report we cannot file a lost case investigation. We cannot ship replacement orders for lost packages until we these steps are completed and verified. 

 

NON-ACCEPTABLE RETURNS:
 
Customers must review the product dimensions prior to purchasing the product.
- Size does not fit. 
- Color does not match 100% with photos.
- Design is not to expectation. 

NOTE: AFTER 7 DAYS, KIDCARSHOP CANNOT ACCEPT RETURNS

 In order to return an item, please follow the below instructions:

    1. You MUST contact us to get an RMA (Return merchandise authorization) Number and return instructions PRIOR to returning the item.
    2. Package MUST be unused and placed back in its original packaging.
    3. Pack the products into a shipping box with plenty of packing material, and tape securely.
    4. You MUST write the RA# issued by Customer Service clearly on the outside of the shipping cartonNOT on the product package.
    5. We suggest that you use UPS Ground Service "Insured."

We sell exclusively online at kidcarshop.com therefore we do not have a traditional retail store or showroom. This allows us to avoid costly markups to cover retail or showrooms expenses like our competitors. No rent. No salesmen. No wasted overhead. We've carefully priced each item to bring you savings for the best ride on cars for kids on the market.

We offer free shipping on all of our products while we evaluate the best and fastest shipping method to make sure you receive your product as soon as possible with our carrier partners (FedEx/UPS). 

We will do our very best to ensure your shopping experience is easy and enjoyable. Here's how:

Before THE SALE

We provide assurance that you're getting a quality product with every purchase. Customers must read the product description (size/dimensions) thoroughly prior to purchasing. If you have any questions about any of our products please feel free to contact us. 

AT THE SALE

We sell only brand-new quality products from reputable manufacturers. The personal information and credit card information you provide us with is safe and secure, and we promise to protect your privacy.

AFTER THE SALE

We'll ship your order within 1-3 business days and keep you updated on the status every step of the way. You can contact us during business hours with any questions you have. We're always available through our email support for any questions you may have. 

Customer Reviews
4.8 Based on 5 Reviews
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Filter Reviews:
LM
06/24/2020
Lori M.
United States United States
Fun backyard ride

My son is loving his new buggy toy, he's been riding it in our backyard and having a total blast! My husband put the car together and since it was his 2nd time we had no issues fortunately. The car works well so far we're hoping it will last us esp during this weather we're enjoying it!

MR
06/24/2020
Max R.
United States United States
Perfect for the summer

Great overall buggy for my sons they are enjoying their new toy. I knew how much they wanted to play outdoors especially now that the weather is nice and they're having a blast. I bought spare batteries in case but haven't used them i'm sure ill be needing them soon. Definitely recommend this for the kids.

ML
06/21/2020
Meghan L.
United States United States
Fun toy car!

My husband and I found this for our son and he is loving it! We managed to assemble the car without any problems but at first we were stuck on the wiring but we managed to get help from the customer support team and we were able to get it up and running. My son is having fun so that's all i can ask for, thanks again Monica and Josh!

TJ
06/21/2020
Tylor J.
United States United States
Good performance

Works well so far, my son is learning to drive this better every day and the battery has been able to last but we have some extras because hes got another ride-on so we go through them a lot especially these days when we're spending so much time outdoors. Will be using this often and my son is having a blast.

VP
06/21/2020
Vic P.
United States United States
Great UTV for the kids

Bought two of these for my boys for our summer trips and theyre having a blast. I managed to assemble it without any problems and this is our 2nd ride-on so it wasn't too difficult for me. The suspensions and motors are working well so far, definitely recommend this for some outdoor fun.

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